Platform

Phoenix is Tigerspike's enterprise mobility platform.

Phoenix consists of a series of back-end modules that that can be used to deliver commonly required functionality for any given solution or product. Each module exposes a RESTful API which can be consumed by a mobile or tablet application, and a SOAP API which can be integrated with your back end systems. Modules can be used individually, or combined to create a solution that is tailored to your needs.

Phoenix platform

A key component of Phoenix is the data that is produced by all of the applications (be they iOS, HTML5, Android etc.) that are installed on individual devices. This vast quantity of data, from millions of app installs, can be analysed and used to provide invaluable information and insights in to customer behaviour. Using Phoenix to power your apps gives you access to this information, in turn giving you the edge over your competitors. As big data and in particular big data analysis becomes more and more of a strategic advantage, deploying Phoenix means you won’t get left behind.

Modules

Phoenix consists of a series of modules that can be combined together, or used individually, to deliver the required functionality. Each module is accessed via an API, which plugs in to a front end UI element within your application. By simply dragging and dropping these UI elements, using the Phoenix SDK, companies can deliver extremely powerful applications in a robust and scalable manner.

Features such as messaging, content syndication, geo-location, media delivery to multiple platforms, m-commerce, identity management, security and analytics are all contained within individual platform modules and associated front end plugins. These can be combined together to deliver an application that perfectly matches your organisations requirements.

Phoenix Identity

Identity

User management and access control

This module is the gateway to the Phoenix platform. It permits secure and finely grained access to requested resources by applications and end users. All of the Phoenix API's implement the OAuth2 specification and can be connected to external identity providers.
Read the API docs

Phoenix Analytics

Analytics

User engagement and behavioral insight

This module tracks and reports on event-based usage metrics across each of the Phoenix modules. Such events that are tracked are when an application is installed and lauched, when a new user account is created, when a video is uploaded, when an SMS broadcast is sent and so on. These metrics can be visualized and analysed in real-time or daily/weekly/monthly aggregate reports, providing valuable insight into user behaviour and usage trends.
Read the API docs

Phoenix Messaging

Messaging

Multi-platform communications

This module enables communication to end users via SMS, Email and Push Notifications. Broadcasts can be scheduled or requested to bulk deliver these messages to members of a Phoenix Customer Group. Messages can be pre-baked as a Template enabling you to change the message contents within the Phoenix Dashboard. Using one messaging platform for all mobile messaging, managed from a single location, cuts down on time and cost. It also gives administrators a clear picture of who has received what and when, and who hasn’t. It focuses on the message, not the medium.
Read the API docs

Phoenix Media

Media

Sharing video, images & audio

This module manages rich media and rich media interactions, it offers parallel processed video transcoding on the fly with optional moderation capability. Media is delivered by a CDN - Amazon Cloudfront, or bring your own. Additional features of the module include content categorisation, rating, comments, web-embedding and tagging by moderator or user (geo-located via the Phoenix location module). All of these features can be visualized and analysed by the Data Visualisation module.
Read the API docs

Phoenix Commerce

DataCapture

Flexible backend data store

This modules provides support for storing and retrieving user defined custom data structures, a model is defined by the user to represent the information being described which is then persisted within Phoenix and can be reported on and viewed within the dashboard.
Read the API docs

Phoenix Syndicate

Syndicate

Next-generation digital publishing

This module supports full rich media publishing requirements for “latest news” and “edition-based” publications. Article content is aggregated into Phoenix via virtual any transport (FTP, HTTP, HTTPS) or structured data format (RSS, mRSS, NITF, XML or JSON). This module supports iOS Newsstand edition delivery (via Phoenix Messaging). The Phoenix Syndicate module takes all the pain out of publishing internal and external content to mobile and tablet devices, allowing previews and feed amendments without re-submission of the application.
Read the API docs

Phoenix Commerce

Commerce

Mobile payments & in-app purchasing

The module enables payments via in-app purchasing, transactions via credit card or 3rd party ecommerce sites.
Read the API docs

Phoenix Survey

Survey

Multi-device questionnaires

This module provides a mobile-first survey platform that couples usable interfaces and interaction with powerful, real-time analytics.
Read the API docs

Phoenix Forum

Forum

Social collaboration platform

This module provides the ability for users to express their opinion about any given topic. The topics can relate to any Phoenix objects such as Articles, Media or Surveys, or any object external to Phoenix such as your own content system. Combined with Phoenix Analytics for "Likes" and "Ratings", this provides a very powerful and extendable social collaboration platform.
Read the API docs